Client: PR Agency specialising in luxury goods and brands
“The input of Taylor HR has been invaluable and really allowed me to concentrate on building the business. Growing a young company throws up many challenges, and Taylor HR has been a constant source of good advice and slick administrative support.” Read full case study below.
Client: Specialist learning & development company
“In this day and age it is a pleasure to do business with a company who actually "listen" to the needs of the client. Taylor HR Solutions inspired Emerge with confidence and competence that they would work with us and deliver to our expectations. The culture of Taylor HR is a superb fit with our values and captured the exact messages that we know our clients would see and hear. Thank you and we look forward to working with you very soon."
CASE STUDY 1: PR Agency specialising in luxury goods and brands
This vibrant and expanding PR agency is owner-managed with a current headcount of 30. As a growing business, management attention is always focussed on business development and delivering an excellent service to existing clients.
As with many companies in this phase of development, the client is king and not enough time is available to manage the internal processes; particularly those, such as HR, that can’t be delegated to another team member due to their confidential nature. With one director managing all the employee appraisals across the company, and tasked with business development, capacity was spread too thin.
HR On-Demand: HR Administration & ongoing support for Managers
From January 2008, Taylor HR Solutions Ltd took responsibility for all the HR administrative tasks, enabling senior management to focus on the core business. In addition, we provide on-demand managerial support for specific employee-relations issues such as disciplinaries, redundancies, grievances and so on. We also provide Best Practice advice & guidance.
Monthly admin tasks include:
o Drafting contracts of employment
o Reference checking
o Leavers administration
o Maintenance (and creation) of up-to-date policies and procedures
o Liaison with payroll
Current situation:
Our aim is to provide a flexible HR service that keeps the company legal, supports the managers and instils confidence in the employees.Over the last year we have worked with the client to address their priorities, by implementing and embedding scaleable HR processes and reacting to specific situations as they arise. We have:
- Recommended a free online holiday management system, administered internally by the Office Manager
- Implemented an updated contract of employment, including probationary periods for all new joiners
- Recommended a leading provider of private healthcare, pensions & other employee benefits
- Advised on how to manage a potentially sensitive redundancy
- Maintained a schedule for employee appraisals and probationary meetings
- Prepared a course of management development sessions, aimed at Account Director level, scheduled for 2009
What our clients say:
“The input of Taylor HR has been invaluable and really allowed me to concentrate on building the business. Growing a young company throws up many challenges, and Taylor HR has been a constant source of good advice and slick administrative support.” Charlotte Heath-Bullock, Director, LUCHFORD APM